ServiceHitachi Connected Service

CBM (condition-based maintenance) from TBM (time-based maintenance).
Reduce downtime by understanding the real-time operating status through remote monitoring!

What is "Hitachi Connected Service" ?

Hitachi Connected Service is a remote monitoring service that has established a secure monitoring system compatible with IoT.Operating status of equipment is grasped in real time through remote monitoring.
When monitoring captures a problem with a customer's equipment, an email alert is sent automatically.
It contributes to reduction of equipment downtime.

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Advantage of "Hitachi Connected Service"

  1. Hitachi Connected Service supports transition from TBM (time-based maintenance) to CBM (condition-based maintenance).
  2. Hitachi Connected Service can be a useful device management tool for customers with multiple devices and manufacturers of assembled products.
  3. Status monitoring helps you to identify a problem early and implement preventive measures. It contributes to maintenance efficiency.
Cloud with strong security
Diagram of Hitachi Connected Services with strong security

Output Status data:Operation Status, Operating time, Remaining time for next maintenance, Pressure, Temperature, Current, Alarm Failure Info, Serial Number

Comparison flow

Without Hitachi Connected Service
Flow diagram without Hitachi Connected Services
With Hitachi Connected Service
Flow diagram with Hitachi Connected Services

Features of "Hitachi Connected Service"

24-hour real-time operation status monitoring for quick response

Simple and easy-to-read screen design.

You can understand the device status at a glance with Fine / Alert / Failure icons.

Status can be checked without going to the site

You can remotely monitor the status of the device from the registered account.

Simple and easy-to-read screen design.

An alert email is automatically sent to the registered account when a problem occurs.

Maintenance Plan Proposal Based On Condition Monitoring

Information sharing of maintenance history using cloud

Not only the current equipment status, but also the history record can be accumulated and used for maintenance plan management.

Graph display

Status trend graphs improve the efficiency of preventive maintenance and early investigation of failure causes.

Report output

Operating status history and monthly reports can be output and stored in excel format.

Extensive Support Functions

Parts arrangement

You can smoothly contact the maintenance company for consumable parts and periodic inspections.

Troubleshooting

If a problem occurs, customers are supported with an easy-to-understand manual.